Privacy Policy

Last updated: 09/19/2025

The purpose of this privacy policy is to inform users of the muz0.fr website about how their personal data is collected, used, stored, and protected. We are committed to respecting the confidentiality of your data and ensuring its protection in accordance with the General Data Protection Regulation (GDPR).

Data controller

Muz0.fr
Julien Cecile
14 rue des Plantes, Meschers-sur-Gironde, 17132, France
Email: sav.muzo@gmail.com
SIRET: 99128595800013

Data collected

We collect the following data when you use our site, place an order or fill out a form:

  • First and last name
  • E-mail address
  • Delivery and billing address
  • Phone number
  • Order information and purchase history
  • IP address and browsing data via cookies
  • Purposes of processing

Personal data is collected for the following purposes:

  • Processing and shipping orders
  • Customer Service Management
  • Sending informational or promotional emails (with your consent)
  • Improving the user experience on the site
  • Traffic and performance analysis using statistical tools
  • Compliance with legal and tax obligations

Legal basis for processing

The data is processed on the following legal bases:

  • Execution of a contract (order)
  • Explicit consent (newsletter, cookies)
  • Legitimate interest (service improvement, fraud prevention)
  • Legal obligation (invoicing, archiving)

Data recipients

Personal data may be transmitted to third-party service providers strictly necessary for the proper functioning of the site:

  • Secure payment platforms (e.g. Stripe, Paypal)
  • Delivery services (e.g. La Poste, Mondial Relay)
  • Statistics or marketing tools (e.g. Google Analytics, Meta)

No transfer or sale of data to unauthorized third parties takes place.

Retention period

  • Order-related data: 6 years minimum (accounting obligations)
  • Marketing data: 3 years after last contact
  • Cookies: 13 months maximum

Your rights

In accordance with the GDPR, you have the following rights:

  • Right of access to your data
  • Right of rectification
  • Right to erasure (right to be forgotten)
  • Right to object
  • Right to restriction of processing
  • Right to data portability

You can exercise these rights by contacting us at muzo@gmail.com.
In the event of a disagreement, you can also file a complaint with the CNIL ( www.cnil.fr ).

Cookies

The muz0.fr website uses cookies to:

  • Ensure the proper functioning of the site
  • Measure audience and performance
  • Offer personalized content (if you have consented)

You can manage your preferences via the cookie banner displayed during your visit or in your browser settings.

Images generated by artificial intelligence

Some of our product presentation photos are generated using artificial intelligence, particularly to simulate real-life usage (worn by an animal in a natural setting). These images are used for illustrative purposes. The products shown accurately correspond to those offered for sale.

Security

We implement appropriate technical and organizational measures to ensure the security of your personal data: HTTPS connection, payment encryption, restricted access to data.

Changes

We reserve the right to modify this policy at any time to ensure its compliance with applicable legislation. Changes will take effect upon publication on the website.