General Conditions of Sale and Use

These General Terms and Conditions of Sale and Use govern the use of the muz0.fr website and any purchases made on it. By accessing our website or placing an order, you accept these terms and conditions in their entirety.

The muz0.fr website offers the sale of collars and accessories for dogs and cats. These Terms and Conditions define the rights and obligations of the parties in the context of distance selling.

Access to the site

Access to the site is free for all users with Internet access. Some services are only accessible after creating a customer account.

Products

The products offered are described and presented with the greatest possible accuracy. Photographs generated by artificial intelligence are used for illustrative purposes only. Actual product images are also available.

Orders

Any order implies acceptance of the prices and descriptions of the products available for sale. We reserve the right to refuse or cancel an order in the event of an existing dispute with the customer.

Price

Prices are listed in euros, all taxes included. Delivery costs are communicated before final order confirmation.

Payment

Payment is made online using secure methods (credit card, PayPal, etc.). Orders are processed only after payment has been received.

Delivery

Delivery times vary depending on the type of necklace chosen and the shipping method selected. These times are indicated on each product sheet.

Right of withdrawal

You have 14 days to return a product that does not suit you. Returns are at your expense and in the original packaging. See our Return Policy for more details.

Guarantees

Our products benefit from the legal guarantee of conformity and the guarantee against hidden defects.

Responsibility

Muz0.fr cannot be held responsible for any indirect damages that may arise from the purchase of products. The user is responsible for the use of the site and their personal data.

Intellectual property

All content on this site (text, images, logos, etc.) is protected by intellectual property laws. Any unauthorized reproduction is strictly prohibited.

Personal data

The collection and processing of personal data is carried out in compliance with current legislation. See our Privacy Policy for more information.

Changes

We reserve the right to modify these Terms and Conditions at any time. The applicable conditions are those in effect on the date of the order or use of the site.

Applicable law

These General Terms and Conditions are governed by French law. In the event of a dispute, an amicable solution will be sought before any legal action is taken.